Contingency (beredskap)
- Stian Jonson
Index
1. Introduction
Purpose: The purpose of this contingency plan is to ensure a swift and effective response to technological crises that may impact the organization's operations.
Scope: The plan covers all technological resources and services critical to the organization's operational continuity.
2. Risk Assessment and Analysis
Identification of Critical Systems: Map out all technological systems and services essential to operations.
Threat Analysis: Identify potential threats such as cyber-attacks, system failures, natural disasters, human errors, etc.
Vulnerability Assessment: Assess vulnerabilities in the identified systems and services.
3. Preventive Measures
See the risk assessments for the different measures.
Backup: Regularly back up data and system configurations.
System Updates: Ensure all systems and applications are updated with the latest security patches.
Access Control: Implement strict access controls to limit access to critical systems.
Training: Conduct regular training for employees on security and contingency planning.
4. Notification and Communication Procedures
Notification System: Establish a notification system to quickly inform relevant parties of a crisis.
When creating an Incident the IRT team is notified.
Contact List: Create and maintain a contact list of key personnel, including internal teams and external partners.
Communication Plan: Develop a plan for internal and external communication during a crisis.
5. Crisis Management Team
Composition: Define the members of the crisis management team and their roles and responsibilities.
Leadership: Appoint a crisis leader with the authority to make critical decisions.
Support Teams: Identify support teams that can assist the crisis management team.
6. Crisis Action Plan
Immediate Actions: Step-by-step procedure for the first 24 hours after a crisis. Depending on the crisis the actions will be created as the crises evolves.
Ongoing Actions: Step-by-step procedure to ensure stable operations in the following days. Depending on the crisis these actions can be created from the same references as above.
Recovery: Plan for the full recovery of normal operations.
7. Testing and Maintenance
Regular Testing: Conduct regular tests of the contingency plan to ensure its effectiveness.
Evaluation and Revision: Evaluate the plan after each test and real incident, and revise it as necessary.
Documentation: Keep all documentation up to date, including contact lists, processes, and updates.
8. Documentation and Reporting
Incident Log: Create an incident log and maintain a log of all incidents.
Reporting: Prepare reports after crises to analyze the response and identify areas for improvement.
9. Continuous Improvement
Learning: Implement lessons learned from past incidents and tests into the updated contingency plan.
Training: Conduct regular training sessions based on updates and improvements in the contingency plan.
Appendices
Contact Lists: Detailed contact lists for the crisis team and other key personnel.
Resource Lists: List of Assets, and critical resources, including hardware, software, and third-party vendors.
This contingency plan should be a living document regularly updated based on changes in technology, the organization’s structure, and external threats. Regular training and exercises are also critical to ensuring that all involved are ready to respond effectively to a crisis.